How to

Insert an in-the-ear
hearing aid

  • 1. Hold the hearing aid with the coloured dot face up. Place the tip of the hearing aid in your ear canal.

  • 2. Gently pull your ear outwards and push the hearing hearing aid into the ear canal, twisting slightly if necessary. Follow the natural contour of the ear canal.

Inserting ITE (in-the-ear), ITC (in-the-canal) and
CIC (completely-in-the-canal) hearing aids

Watch how to insert ITE, ITC and CIC hearing aids into the ear and how to turn them on by closing the battery door:

[iframe src="//wdh.23video.com/12841282.ihtml/player.html?token=775e3c67804d3e0631bab8d6b0bbb055&source=embed&photo%5fid=12781450" width="900" height="655" frameborder="0" border="0" scrolling="no" allowfullscreen="1" mozallowfullscreen="1" webkitallowfullscreen="1"][/iframe]

Inserting an IIC (invisible-in-the-canal) hearing aid

Since IIC hearing aids are much smaller and placed deeper in the ear canal, they require a slightly different technique to insert.
Watch how to do it:

[iframe src="//wdh.23video.com/12841282.ihtml/player.html?token=b13a752f4759b955a6d9a6c84a03245b&source=embed&photo%5fid=12781370" width="900" height="655" frameborder="0" border="0" scrolling="no" allowfullscreen="1" mozallowfullscreen="1" webkitallowfullscreen="1"][/iframe]

Identify the left/right hearing aid

It is important to distinguish between the left and the right hearing aid as they might be shaped and programmed differently.

A BLUE shell, text or dot identifies the LEFT instrument.

A RED shell, text or dot identifies the RIGHT instrument.

How to

remove in-the-ear (ITE) hearing aids

Watch how to remove ITE (in-the-ear), ITC (in-the-canal) and CIC (completely-in-the-canal) hearing aids from the ear and how to turn them off by opening the battery door:

[iframe src="//wdh.23video.com/12841282.ihtml/player.html?token=95022f31206777b9eda9018c7df81f11&source=embed&photo%5fid=12781357" width="900" height="655" frameborder="0" border="0" scrolling="no" allowfullscreen="1" mozallowfullscreen="1" webkitallowfullscreen="1"][/iframe]

Removing IIC hearing aids

Since IIC hearing aids are much smaller and placed deeper in the ear canal, they require a slightly different technique to remove.
Watch how:

[iframe src="//wdh.23video.com/12841282.ihtml/player.html?token=368b32b59771b455dd1e812126aa0016&source=embed&photo%5fid=12781362" width="900" height="655" frameborder="0" border="0" scrolling="no" allowfullscreen="1" mozallowfullscreen="1" webkitallowfullscreen="1"][/iframe]
  • Hearing

    Did you know that our hearing is the only one of our senses that never sleeps?

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  • Connect to applications

    How to connect hearing aids with different devices such as your TV or phone using ConnectLine.

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  • Downloads and Support

    Find videos and instructions on how to use all Oticon hearing aids and accessories.

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  • Find a hearing centre

    Get a hearing test and receive help and advice from authorised Oticon hearing care professionals.

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